Privacy
Policy
We value collaboration as much as innovation. Whether you're exploring our solutions, seeking expert guidance, or looking for a trusted partner in digital transformation, our team is ready to connect with you.
Effective Date
September 01, 2025
Information We Collect
When you interact with PharmaCTRL, we may collect the following types of information:
• Personal Information: Name, company, job title, email address, phone number, and location when you fill out forms or contact us.
• Business Information: Company details, project requirements, and industry-specific needs you choose to share.
• Technical Information: IP address, browser type, device details, and usage data collected automatically when you use our website or platform.
• Cookies & Analytics Data: We use your information about browsing behaviour to improve user experience, platform performance and enhance your browsing experience to bring close to your requirements.
How We Use Your Information
We use collected information to:
• Provide, operate, and improve PharmaCTRL and its modules.
• Respond to inquiries and provide customer support.
• Send product updates, newsletters, or promotional material (with your consent).
• Personalize user experience through analytics and AI-driven insights.
• Ensure compliance with legal and regulatory requirements.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data only with:
• Service Providers: Trusted third parties assisting in hosting, analytics, or communication.
• Legal Authorities: When required to comply with laws, regulations, or legal processes.
• Internal Teams: Within Contenterra, for business continuity and operational purposes.
Data Storage and Security
• All data is securely stored on servers with advanced encryption and access controls.
• Access to your personal data is strictly limited to authorized Contenterra personnel.
• We implement industry best practices to safeguard information against unauthorized access, disclosure, or misuse.
Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Your Rights
Depending on your jurisdiction, you may have the right to:
• Access, correct, or delete your personal information.
• Restrict to certain data processing activities.
• Withdraw consent for marketing communications.
• Request data portability where applicable.
To exercise these rights, please contact us at connect@pharmactrl.com.
Third-Party Links
Our website or platform may include links to third-party websites. Contenterra is not responsible for the privacy practices or content of these external sites.
Children's Privacy
PharmaCTRL is intended for business and professional use only. We do not knowingly collect personal information from individuals under 18 years of age.
Updates to Privacy Policy
Contenterra may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
Jurisdiction
This policy is limited to this site terms and restricted to Hyderabad legal jurisdicti
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Contenterra Technologies Pvt. Ltd.
Madhapur, Hyderabad – 500 081